Frequently Asked Questions

Important to keep in mind

Browsing and searching destinations on Turisters is completely free for all users. However, if you want to list your tourism business — such as a bar, restaurant, museum, park, attraction center, or other tourism-related establishment — you must activate a monthly subscription of $8,990 CLP to keep your listing visible on the platform.
Turisters is a tourism discovery platform that acts solely as an informational intermediary between destinations and users. By using the site, the user accepts our terms and conditions, which establish that the platform is not responsible for incidents occurring during a visit to any listed destination, including theft, assault, accidents, or other unforeseen events. The decision to visit a place is the sole responsibility of the user.
Yes, your payments are protected. The platform does not directly process or store any banking or card data. All payments are made through MercadoPago, a leading payment platform in Latin America that uses SSL encryption and international security standards to protect all financial information. You can make your payment with complete confidence.
You can cancel your subscription at any time, with no additional fees or minimum commitment periods. Once canceled, your listing will remain active until the end of the already-paid period, at which point it will be automatically paused. To cancel your subscription, you must be logged in and go to the "Useful Links" section of the footer (bottom of the page) -> Subscriptions; remember that you must be logged in.
Turisters operates on a quality-over-quantity model. The subscription is not simply a fee for publishing, but the filter that ensures every business on the platform belongs to a real entrepreneur or small business owner committed to their establishment, rather than mass or low-quality listings. In addition, Turisters is an ad-free experience. You won't find banners, pop-ups, or invasive advertising interrupting your browsing — something that has become a privilege these days. This is possible thanks to the subscription model, which supports the platform in an honest and direct way. Lastly, behind every search, map, and payment on Turisters, world-class technologies are at work: modern, secure cloud infrastructure with Amazon Web Services (AWS), maps and geolocation with Google Maps Platform, and secure payments through MercadoPago. Maintaining that standard has a real cost, and we believe it's worth paying to offer an experience that simply works. Turisters is a platform built with high standards, for businesses that share them.